Shipping policy

Average Delivery Time

Below you will find the average delivery time for all our packages:

Once an order is placed, we take 1–3 working days to process it.
On weekdays, we usually ship within 1 working day. However, if you place your order on Friday evening or during the weekend, it might take a bit longer.
After your order has been processed, it will be dispatched. Delivery takes an average of 8–12 working days.

We strive to make the ordering and delivery process as smooth as possible. If you have any questions or concerns, please don’t hesitate to contact our Customer Service Team.

Placing an Order

Ordering at Olivia and Oscar Jewelry is simple and straightforward. Here's how it works:

Add to Cart
Go to the product page and click the black “Add to cart” button for the item you want.
Check carefully whether you have selected the correct variant (size, color, etc.).
Proceed to Checkout
Click on “Proceed to checkout”. On the information page, enter your address details accurately. Once completed, click “Continue to shipping.”
Shipping Overview
You’ll see a summary of the information you provided.
Shipping is completely free of charge on all orders as a token of our appreciation.
Click “Proceed to payment.”
Payment Options
All payment options are SSL-encrypted for a secure checkout. Available methods include:
- Klarna (Pay later)
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- PayPal
- EPS
- Sofort
Complete Your Order
Click “Complete Order” and follow the instructions for your selected payment method.
If you experience any issues, please contact us and we’ll assist you promptly.

Shipping Costs

We cover the shipping costs for every order.
All products are delivered to your door free of charge.
There is no minimum order quantity required.

Shipping Your Order

Found something you love on our website? We understand you want to receive it quickly. That’s why we ensure that your order is processed and dispatched as efficiently as possible.

To offer fair prices, we consolidate orders and ship in bulk once we reach a minimum quantity. We appreciate your understanding and your contribution to building a more sustainable and responsible shopping experience.

Important Note

Like many other online shops, we are experiencing high order volumes. As a result, there may be delays due to the ongoing Corona crisis. Please consider this when placing your order. We are doing our best to ship as quickly as possible.

If you would like your order to be shipped today, please contact us by email. Our service team will gladly help you find the best solution.